Terms-conditions

Terms & Conditions

Last Updated: August 10, 2026

Welcome to Spoo Hubs. These Terms & Conditions govern your use of the Spoo Hubs website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Spoo Hubs

Spoo Hubs is an online retail store offering a range of everyday-use products, electronics, home and kitchen products, toys, gifts, accessories, and other consumer products.

Throughout these Terms, “Spoo Hubs,” “we,” “us,” or “our” refers to Spoo Hubs. “You” or “customer” refers to any person who accesses our website or purchases products from us.

2. Use of Our Website

You agree to use the Spoo Hubs website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, or misuse our website content without permission.
  • Provide false, inaccurate, or misleading information while placing an order.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen.
  • Product dimensions and specifications may have minor variations.
  • Product images may be for illustration purposes.
  • Availability may change without prior notice.

If a product received by you materially differs from its description, please contact us according to our return/refund policy.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.
  • Remove products from our website.
  • Update product information.
  • Discontinue products without prior notice.

If a product becomes unavailable after you place an order, we may contact you regarding the order and provide an appropriate resolution.

5. Prices

All product prices displayed on our website are subject to change without prior notice.

The applicable price for your order will generally be the price displayed on the website at the time the order is placed.

Where applicable, taxes, shipping charges, discounts, and other charges will be displayed during checkout.

We reserve the right to correct pricing errors or incorrect information. If an order is affected by a significant pricing error, we may contact you before processing the order.

6. Orders

When you place an order through Spoo Hubs, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or refuse an order in certain circumstances, including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraudulent activity.
  • Incorrect or incomplete customer information.
  • Delivery restrictions.
  • Other operational or security reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund process.

7. Payment

We may provide different payment methods depending on availability.

You agree to provide accurate payment and billing information when placing an order.

Payment transactions may be processed through third-party payment service providers. Spoo Hubs does not store your complete card, UPI, or banking credentials unless specifically permitted through the applicable payment service.

8. Shipping & Delivery

We aim to process and dispatch orders within the estimated processing time shown on the website.

Delivery times may vary depending on:

  • Delivery location.
  • Courier availability.
  • Product availability.
  • Weather conditions.
  • Public holidays.
  • Transportation delays.
  • Other circumstances outside our reasonable control.

Estimated delivery dates are not guaranteed.

Once an order has been handed over to the delivery partner, delays caused by the courier or other external circumstances may be outside our control.

9. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

Spoo Hubs is not responsible for delivery problems caused by:

  • Incorrect address.
  • Missing address information.
  • Incorrect phone number.
  • Customer being unavailable to receive the order.
  • Refusal to accept the delivery.

Additional delivery charges may apply in certain circumstances where re-shipping is required.

10. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Depending on the product and circumstances, we may require:

  • Order details.
  • Photographs or videos of the product.
  • Unboxing evidence.
  • Product condition information.

Products must generally be returned in the condition required by our applicable return policy.

Certain products may not be eligible for return due to their nature, hygiene requirements, customization, damage, or other applicable restrictions.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact Spoo Hubs as soon as possible after delivery.

We may request photographs, videos, packaging details, or other information to verify the issue.

After verification, we may provide an appropriate solution according to our applicable policies.

12. Cancellations

Order cancellation may be possible only before the order reaches a certain stage of processing or dispatch.

Once an order has been dispatched, cancellation may no longer be available.

If cancellation is accepted after payment, the applicable refund will be processed according to our refund policy.

13. Account Registration

Certain features of our website may require you to create an account.

You are responsible for:

  • Providing accurate information.
  • Keeping your login credentials confidential.
  • Maintaining the security of your account.
  • Informing us if you believe your account has been accessed without authorization.

You are responsible for activities performed through your account unless caused by circumstances outside your reasonable control.

14. Reviews and User Content

If you submit reviews, comments, photographs, feedback, or other content to Spoo Hubs, you agree that the content should not:

  • Contain unlawful or offensive material.
  • Infringe another person’s rights.
  • Contain misleading information.
  • Contain malicious software or harmful code.
  • Be used for fraudulent purposes.

We reserve the right to remove content that violates these requirements.

15. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Graphics
  • Images
  • Website design
  • Text
  • Videos
  • Icons

may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit our website content without prior written permission.

16. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, and other technology providers.

Your use of such services may also be subject to the terms and privacy policies of those third parties.

Spoo Hubs is not responsible for the independent policies or practices of third-party service providers.

17. Privacy

Your use of our website is also governed by our Privacy Policy.

We may collect and process information necessary to provide services, process orders, communicate with customers, improve our website, and comply with applicable legal requirements.

Please review our Privacy Policy for more information.

18. Website Availability

We try to keep the Spoo Hubs website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption.
  • Free from errors.
  • Free from viruses or other harmful components.
  • Compatible with every device or browser.

We may temporarily suspend or modify the website for maintenance, security, upgrades, or other operational reasons.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Spoo Hubs will not be responsible for losses resulting from circumstances beyond our reasonable control, including third-party delivery delays, technical failures, internet interruptions, or events outside our control.

Nothing in these Terms is intended to exclude or limit any legal rights that cannot lawfully be excluded or limited.

20. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published means that you acknowledge the updated Terms.

21. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having legal authority over the matter.

22. Contact Us

If you have questions regarding these Terms & Conditions, your order, or our services, please contact Spoo Hubs through the contact details provided on our website.

Spoo Hubs

Thank you for shopping with us.

Spoo Hubs — Everyday Products. Better Value.